Fixed: Western Digital My Passport X 2TB not Recognised Issue
Hi all, I have a 1 TB WD My Passport Essentials SE External hard disk that I had to reformat and I lost the Proprietary software that came on the disk. Anyone suggest where I can download that software. I updated the drive firmware online and downloaded the Smartware and installed this on the PC but none of the original software is on the hard disk. Not sure what it does or how useful it is. For Mac®, go to the Apple® menu and select Software Update If your device is currently running firmware version 02.10.12-129 or earlier, please update to 02.11.09-053 first. From there, you will be able to update to the current available 02.43.09-038.
If your computer does not recognize the WD My Passport 2TB hard drive, follow these guidelines to resolve it.
Wd My Passport 2tb Mac Setup Software Download Mac Os X
- Click the Windows icon on the desktop to open the Start menu.
- Enter ‘Computer Management’ in the text field and press Enter.
- Locate the Disk Management option below Storage and click it.
- There should be a hard drive with the name (Disk a Partition a) without a volume letter such as C, D, or E.
- Right-click it and choose ‘Change Drive Letter and Paths’ from the contextual menu.
- The ‘Allow access to this volume by using the following drive letter and paths’ screen appears. Click Add.
- The ‘Add Drive Letter or Path’ window appears.
- Click the ‘Assign the following drive letter’ radio button and then select a volume letter from the drop-down list. Click OK.
- You can try a simpler method first to check whether there is a problem with the WD hard drive/USB port/USB cable.
- Try connecting the WD hard drive to a different USB port on your computer.
- Use another USB cable to connect the My Passport 2TB to your computer. If the WD hard drive is detected, it means that there is a problem with the old USB cable.
- Update the WD My Passport X 2TB setup driver and check whether this solves the detection issue.
Wd My Passport Mac Setup
- Attach the WD My Passport hard drive to your Mac computer.
- Click the magnifying glass icon (Spotlight) and type Disk Utility. Select the Disk Utility program from the search result list.
- The Mac Disk Utility window appears.
- Make sure that the WD My Passport Ultra is selected on the left-hand side panel.
- Click the Erase tab. Select 'ExFAT' from the drop-down list. (Using this format lets you connect this WD drive to a Windows or Mac computer.)Click Erase.
- The 'Untitled' drive should appear on the desktop. If not, click the Finder icon on the dock, and the Untitled drive will be displayed in the 'Devices' section. Rename it and use it just like you would use a USB stick.
- If you need to use this WD My Passport drive on your Mac computer extensively, follow these steps.
- Go to Disk Utility and click the Erase tab. Choose the 'Mac OS' option from the 'Format' drop-down list. Click the Partition tab and click the + icon to partition the drive. Clicking it multiple times creates many partitions.
- Click on - to delete a partition. Click a partition and type the size of the partition in the 'Size' field to set the partition size manually. Type a partition name that you can understand easily. (For example, type photos for the partition where you want to store photos.)
- Set the format type as 'Mac OS(Journaled)' and then, click Apply Partition. Wait until the partition operation is completed. The partitions now appear on the desktop.